TERMS AND CONDITIONS – MAXT INNOVISTA S.R.L.
This document entitled “Terms and Conditions” constitutes the legal agreement between you as a Client, User and/or Visitor and MAXT INNOVISTA S.R.L., regarding the use of the Site, ordering a GDPR policy, accessing and using the Site’s facilities, etc. For the compliant use of the Site, we recommend that you read these Terms and Conditions beforehand. Accessing and visiting the Site, registering a user/client account, as well as placing an order, implies full and unconditional acceptance of these Terms and Conditions.
In order to easily access the products we provide, you must unequivocally and fully accept these Terms and Conditions. If you do not agree to comply with these Terms and Conditions, even partially, please do not use the Site. Furthermore, if at any time these Terms and Conditions are no longer accepted by you, please immediately cease accessing and using the Site.
The Terms and Conditions may be modified at any time without prior notice. The changes and information regarding their validity will be posted on this site to inform those interested/affected. Users, Visitors, and Clients must refer to the rules, rights, obligations, procedures, etc., provided by the Terms and Conditions in the format valid at the date of interaction with the Site, without any obligation on the part of MAXT INNOVISTA S.R.L. to inform them individually about updates and/or modifications.
GENERAL INFORMATION ABOUT THE STORE
The website www.innovista.ro is managed by MAXT INNOVISTA S.R.L., having the following identification data:
– Unique Registration Code (CUI): RO52479799
– Trade Register Number: J2025068535000
– Registered Office: Arad, 1 G-ral Vasile Milea Blvd., Entrance IV, Floor D, Apt. 4A–10A, Postal Code: 310131.
– Email: of****@*******ta.ro – average response time: 2 business days
– Phone: 0778736195 – you can contact us by phone between 08:00 and 18:00
Using this site (visiting, creating an account, placing an order) implies full acceptance of this “Terms and Conditions” document.
MAXT INNOVISTA S.R.L. reserves the right to modify these terms without prior notice.
DEFINITIONS AND TERMS
Considering that in this document certain words or phrases will be used recurrently, we have decided to make a list of the most common formulations to facilitate the most accurate understanding of the entire document:
“Site” – the online platform available at www.innovista.ro, managed by MAXT INNOVISTA S.R.L.
“Seller” – MAXT INNOVISTA S.R.L., the company that provides products for sale.
“Buyer / Client” – any natural or legal person who places an order on the site; any natural person at least 18 years old, with full exercise capacity, or any legal person/entity, who creates or does not create an Account on the Site and performs an online Order.
“User” – any person who accesses the site, regardless of whether they make a purchase or not.
“Products” – GSM accessories and other items marketed through the site.
“Order” – an electronic document through which the Buyer informs the Seller regarding the desired products.
“Contract” – an order confirmed by the Seller, valid upon shipment of the products. It represents the distance agreement concluded between us and you, our customers. This contract is concluded without the simultaneous physical presence of the Seller and the Buyer, and it is finalized by the Buyer’s acceptance, after careful reading, of this Document.
“Customer Account” – the personal section of the site that allows placing orders and managing personal data.
Document / Terms of Use / Terms and Conditions – this Policy regarding the terms and conditions for using the Site, also referred to as “Terms and Conditions”, “T&C”, or “Policy”, which will govern the contractual relationship between the Seller and Clients, Users, and/or Visitors, and which will be interpreted in accordance with Romanian law. Any non-compliance or invalidity of a part or clause of the Terms and Conditions with other applicable legal provisions does not affect the validity and legality of the other provisions of the Policy.
GENERAL CONDITIONS OF USE
– The website www.innovista.ro is a public site that can be used by any person interested in purchasing one or more of the products we market.
– We reserve the right to refuse or restrict access for visitors or customers to certain sub-sections or specific functions of the site if there is a reasonable suspicion of an attempt to defraud or circumvent site policies. Furthermore, access will be refused or restricted whenever we have a reasonable suspicion that certain actions are attempting to harm our interests.
– We expressly prohibit any misuse of our site, with misuse meaning any action or inaction through which the rules stated in this Policy or any other existing policy on the site are not respected, any action that contravenes good faith in commercial or contractual relations, or any action that violates current legislation or good practices and/or morals.
ORDERS AND CONCLUSION OF THE CONTRACT
Placing an order is done by adding products to the cart and completing the checkout process.
Simply adding a product to the shopping cart will not automatically lead to the reservation of that item. Likewise, adding a product to the customer cart without finalizing the purchase procedure will not result in the conclusion of a valid contract; accordingly, we will have no obligation to deliver that product.
– An order will be considered finalized only after completing all steps in the Checkout/Billing Data menu and only after the full payment of the price of the products or services you have chosen is confirmed. Payment will be considered made when our account is credited with the amount corresponding to the products or services purchased by you.
By finalizing the order, the client confirms that the data provided is correct and that they have read and accepted the Terms and Conditions.
The Buyer receives an automatic confirmation via e-mail. The final confirmation of the order is made later via e-mail, SMS, or phone.
The contract is considered concluded at the moment the Seller confirms the order.
The Seller may refuse an order if:
– the product is not in stock,
– the data is incomplete,
– there are suspicions of fraud,
– the payment is not validated.
The Seller is not obliged to deliver unconfirmed orders.
PRICES AND PAYMENT METHODS
All prices are expressed in Romanian Lei (RON) and include VAT.
Prices do not include delivery fees, which are displayed separately on the checkout page.
Payment methods:
– Cash on delivery (card or cash to the courier)
– Online card payment (secure payment)
The site does not store bank card data.
DELIVERY AND TRANSPORT
Delivery is carried out by courier within the territory of Romania.
Average delivery time: 1–3 business days, potentially extended during busy periods.
The Buyer must provide correct data for delivery.
The Seller is not responsible for delays caused by the courier or external factors.
RETURN POLICY
According to GEO 34/2014, the client has the right to return products within 14 calendar days.
Conditions:
– Products must be new, without signs of use, in original packaging.
– Return costs are borne by the client, with exceptions provided by law.
– Return notification is made to of****@*******ta.ro.
The following cannot be returned:
– unsealed products (e.g., in-ear headphones, protective films),
– personalized products,
– products damaged through the client’s fault.
The refund is made within a maximum of 14 days from receiving the products or proof of shipment.
PRODUCT WARRANTY
Products benefit from a commercial warranty of 12 months, according to Law 449/2003 and GEO 140/2021.
The warranty covers manufacturing defects.
It does not cover:
– normal wear and tear,
– damage caused by incorrect use,
– unauthorized interventions.
Complaints should be sent to: of****@*******ta.ro.
LIMITATION OF LIABILITY
The Seller does not guarantee the absence of errors or the uninterrupted operation of the site.
The Seller cannot be held liable for losses resulting from the use of the site or temporary unavailability.
COPYRIGHT
The content of the site is the property of MAXT INNOVISTA S.R.L.
Any use without written consent is prohibited and sanctioned according to the law.
FORCE MAJEURE
Neither party is liable for the non-performance of obligations if it is due to a force majeure event: calamities, pandemics, conflicts, or restrictions imposed by authorities.
APPLICABLE LAW AND DISPUTES
The terms are governed by Romanian legislation.
Disputes shall be resolved amicably; otherwise, they will be handled by the competent courts in Romania.
MODIFICATIONS AND CONTACT
The terms may be modified without prior notice.
The updated version is available on www.innovista.ro.
Contact:
Tel: 0778736195
E-mail: of****@*******ta.ro
Website: www.innovista.ro